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Legal documents
Legal

End-User License Agreement and Terms of Service

Effective Date: August 22, 2026

Welcome to Virginia Mattress LLC. These End-User License Agreement and Terms of Service (“Agreement”) govern your access to and use of the Virginia Mattress LLC website, online services, software features, and related services (collectively, the “Services”).

By accessing or using the Services, placing an order, creating an account, or using any payment or integration functionality, you agree to this Agreement. If you do not agree with these terms, please do not use the Services.

1. About Virginia Mattress LLC

Virginia Mattress LLC (“Virginia Mattress,” “we,” “us,” or “our”) provides mattresses, bedding products, furniture, and related products and services through its website and other authorized sales channels.

Virginia Mattress LLC is an independent business and is not affiliated with, sponsored by, or endorsed by Intuit Inc. or QuickBooks.

2. Eligibility

You must be legally capable of entering into a binding agreement to use the Services and make purchases through our website.

If you use the Services on behalf of a business or organization, you represent that you have authority to bind that organization to this Agreement.

3. Website and Service Use

You agree to use the Services only for lawful purposes.

You may not:

  • Use the Services for fraudulent or unlawful activities.
  • Attempt to gain unauthorized access to our systems, accounts, or data.
  • Interfere with the operation or security of the website.
  • Introduce malicious software, code, or other harmful material.
  • Use automated systems to abuse, overload, or improperly access the Services.
  • Misrepresent your identity or payment information.
  • Use the Services in violation of applicable federal, state, or local laws.

4. Orders and Purchases

Product descriptions, prices, availability, and other information are subject to change without notice.

Submitting an order does not necessarily mean that the order has been accepted. We reserve the right to verify information and accept, reject, or cancel an order when reasonably necessary, including because of product availability, pricing errors, suspected fraud, or payment issues.

If an order is canceled after payment has been received, any applicable refund will be processed according to our refund policy and the applicable payment processor’s procedures.

5. Payments

Payments may be processed through third-party payment services, including QuickBooks Payments and other payment providers that Virginia Mattress may make available.

When you submit payment information, you authorize the applicable payment processor to process the transaction according to its applicable terms and policies.

Virginia Mattress does not request that customers provide complete payment-card information through email, text messages, or other unsecured communications.

Payment processing may involve the transmission of transaction information to the applicable payment processor for authorization, processing, fraud prevention, settlement, and related purposes.

6. QuickBooks Integration

Certain Services may use an integration with QuickBooks or QuickBooks Payments.

If you authorize a connection between a third-party application or service and QuickBooks, the connection may allow information to be exchanged as permitted by the authorization and applicable API permissions.

You may revoke an authorized connection according to the controls made available by the applicable service.

Virginia Mattress is responsible for its own Services and customer support. Intuit/QuickBooks is a separate company and is responsible for its own products and services under its applicable terms.

7. Intellectual Property

All content on the Services, including text, graphics, logos, photographs, product descriptions, designs, software, trademarks, and other materials, is owned by or licensed to Virginia Mattress LLC unless otherwise indicated.

You may not reproduce, distribute, modify, sell, publish, or commercially exploit our content without our prior written permission, except where permitted by law.

8. Third-Party Services

The Services may contain links to or integrations with third-party websites, applications, payment processors, hosting providers, analytics providers, or other services.

Third-party services are governed by their own terms and privacy policies. Virginia Mattress LLC is not responsible for the independent policies, security, availability, or practices of third-party services.

9. Privacy

Our collection and use of personal information is described in our Privacy Policy.

Our Privacy Policy is available at: https://www.virginiamattress.store/privacy-policy

10. Refunds, Returns, and Shipping

Purchases are also subject to the applicable policies published on our website, including our refund, return, and shipping policies.

Customers should review those policies before completing a purchase.

11. Disclaimer

The Services are provided subject to applicable law. We make reasonable efforts to maintain accurate product and website information, but we do not guarantee that every website feature, product description, price, or service will always be accurate, complete, current, or uninterrupted.

Nothing in this Agreement excludes rights or protections that cannot legally be excluded under applicable law.

12. Limitation of Liability

To the maximum extent permitted by applicable law, Virginia Mattress LLC will not be responsible for indirect, incidental, special, consequential, or punitive damages arising from your use of the Services or inability to use the Services.

This limitation does not apply where prohibited by applicable law.

13. Indemnification

To the extent permitted by law, you agree to indemnify and hold harmless Virginia Mattress LLC and its owners, employees, contractors, and service providers from claims, losses, liabilities, damages, and expenses arising from your unlawful use of the Services, violation of this Agreement, or violation of another person’s rights.

14. Termination

We may suspend or terminate access to the Services when reasonably necessary, including for violations of this Agreement, fraudulent activity, abuse of the Services, security concerns, or legal requirements.

Termination does not eliminate obligations that by their nature should survive termination.

15. Changes to This Agreement

We may update this Agreement from time to time.

When we make material changes, we may update the Effective Date and provide notice through the website or other reasonable means.

Your continued use of the Services after an updated Agreement becomes effective constitutes acceptance of the updated Agreement to the extent permitted by law.

16. Governing Law

This Agreement will be governed by applicable laws of the Commonwealth of Virginia and applicable federal law, without regard to conflict-of-law principles, except where applicable law requires otherwise.

17. Contact

For questions regarding this Agreement or the Services, please contact Virginia Mattress LLC through the contact information provided on our website.

Virginia Mattress LLC

Website: https://www.virginiamattress.store/

18. Acceptance

By using the Services, you acknowledge that you have read, understood, and agreed to this End-User License Agreement and Terms of Service.