Privacy Policy
Effective Date: July 15, 2026
Virginia Mattress LLC (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or make a purchase.
1. Information We Collect
We may collect the following types of information:
- Personal information: name, email address, phone number, shipping and billing address.
- Payment information: payment details are processed by our secure payment providers. We do not store full credit or debit card numbers on our servers.
- Order information: products purchased, order history, and related transaction details.
- Technical information: IP address, browser type, device information, and pages visited, collected through cookies and similar technologies.
2. How We Use Your Information
We use your information to:
- Process and fulfill orders
- Communicate about orders, shipping, and customer support
- Improve our website, products, and services
- Send marketing communications if you have opted in
- Detect and prevent fraud or unauthorized activity
- Comply with legal obligations
3. Cookies and Tracking
Our website may use cookies and similar technologies to enhance your browsing experience, remember preferences, and analyze site traffic. You may disable cookies through your browser settings; however, some features of the site may not function properly as a result.
4. Sharing of Information
We do not sell your personal information. We may share information with trusted third parties who assist us in operating our business, including:
- Payment processors
- Shipping and logistics partners
- Website hosting and analytics providers
- Email and marketing service providers (when applicable)
We may also disclose information when required by law or to protect our rights, property, or safety, or that of our customers.
5. Data Security
We take reasonable administrative, technical, and physical measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
6. Data Retention
We retain personal information for as long as necessary to fulfill the purposes described in this policy, including order fulfillment, legal compliance, accounting, and dispute resolution, unless a longer retention period is required or permitted by law.
7. Your Rights
Depending on your location, you may have the right to request access to, correction of, or deletion of your personal information. You may also opt out of marketing emails at any time by using the unsubscribe link in those emails or by contacting us.
To submit a privacy-related request, please email us at the contact address below.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing any personal information.
9. Children’s Privacy
Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date. Continued use of our website after changes are posted constitutes acceptance of the updated policy.